Here is wording for an email when you need to verify for the Notary that the document is genuine. You should also cc me in the email at pt@siriuslaw.com.au

Dear Office Staff,

My name is XX and I have been awarded the following qualification by your Institution: [state certificate name, eg Bachelor of Arts.]

Attached is a copy of the Degree/Certificate.

I am required to have this document first notarised and then legalised at the Department of Foreign Affairs (DFAT).

Please confirm by reply email that:

  1. you records show I have been awarded this qualification;
  2. the document attached is a true copy of the original issued; and
  3. the document attached is a genuine document.

You can simply reply with YES CONFIRMED.

Please also reply to ALL in the cc in this email as I have my notary included as she needs the response directly from you.

Thank you so much.